Amazing company! Everyone on their team was professional and courteous, with my family and myself. When our water main broke this summer, they put us on the schedule quickly and completed all the repairs beautifully. Easy to work with, answered questions, and asked our opinion when needed. Good quality work, at a fair price from trustworthy people.
They are amazing! So professional and thorough. Our main water line broke in our basement and we had a good inch and a half of water flowing everywhere. We discovered the flood around 6 pm and the team was at our house within 2 hrs. They did an amazing job with the clean up and drying out. They explained every detail of their job thoroughly, did not try to do any unnecessary work and were truly focused on doing the best possible job they could and kept in touch each day as they checked on the progress of the drying out faze. Thank You Mid Suffolk Flood & Restoration for helping us keep our disaster to a minimum!! I highly recommend this company to anyone in need of this type of service. If the option were there I would give them 10 stars
They are the best Mid Suffolk Flood & Restoration when we talk about water damage! I had a toilet flood that took my peace away. But they helped I overcame this challenge! They are very organized and quick response. They made the dry process smoothly for me. I am glad to find this company to help me. I will well recommended their services for others!
Mid Suffolk Flood & Restoration was amazing to work with. From the time I called them, they were prompt in getting to my house to assess the damage. From there, they kept us informed all along the way as they repaired our house. Fantastic people to work with. We get great compliments on the work they did! Thank you!!!
We had a flooding issue and hired Idaho fire and flood. We were very impressed from start to finish. They did their job in a timely manner. Every time we were ready for the next step they were here the next day or two. They were all very easy to work with and we are so happy with the work they did. We would recommend Mid Suffolk Flood & Restoration to anyone.
The team at Mid Suffolk Flood & Restoration were fantastic to work with. They got into the house on the same day we discovered and stopped the sewer backup. The work was done very quickly. I highly recommend them.
Mid Suffolk Flood & Restoration goes above and beyond the call of duty! They are awesome and fairly quick, however, they also pay close attention to the fine details. I will be using them again if I need to! Thanks again for all your hard work!
"I called Mid Suffolk Flood & Restoration when my water heater leaked and ruined a couple of rooms.
They were friendly, polite, knew their jobs. All questions were answered thoroughly and honestly. Fantastic job! I hope to not need restoration again, but, if I do, I know who I'm going to call!"
We are highly recommend! Amazing experience.Such a wonderful place! The staff was so nice, and the price for the services were great! Thanks.
I have had to call Mid Suffolk Flood & Restoration twice in the past two years. Each time they have been friendly and helpful. They were quick to come and see the damage and begin cleanup. They have been easy to work with and very professional. I would recommend them to anyone that needs their services.
They came to our water emergency within the time frame he promised. He was friendly and willing to answer questions and explain process thoroughly. He represents the company with professionalism. We appreciated his time and efforts. Thank you.
They are courteous and professional always. Their quality of work has exceeded our expectations and their service is also fair. I highly recommend them for anyone I know. Thanks.
Great Company, efficient, professional restoration company with quick restoration. They were very responsive, went above and beyond, the whole team took great care of us, excellent job on water damage restoration. We highly recommend Mid Suffolk Flood & Restoration, Great job to all! Thanks a million!!
We had a back flow pipe burst outside and flooded our basement. Called Mid Suffolk Flood & Restoration and they got to my house fast! They also removed the water and set up blowers quickly as well. They were friendly and reassured us everything was going to be ok. Thank you Mid Suffolk Flood & Restoration for your help and service!
Mid Suffolk Flood & Restoration has come out to my house on two occasions and was nothing but thorough and professional. They did a great job with the flooding in my basement and made me feel calm about getting everything fixed. Great company!
The customer service people were great! He was great at communicating everything so nothing was a surprise. Very impressed.
My washing machine backed up and turned out it was flooding water into wall and under flooring. He was the tech that came out. Using his detectors, he was able to detect where there was water in walls and floor. He explained issue and showed where issue was and what needed be done. They removed damaged area and used equipment to dry and reduce further damage. Trust worthy, thorough, and would recommend to others.
Used these folks to resolve water damage issue. They are excellent. The stress of having to deal with any sort of damage was completely removed and effortless. I would recommend reaching out to them without any reservation.
Really happy with all the work done and kept informed all the way. Everything was taken care of He and his team were friendly and professional. Would recommend.
They were there on time and great customer service and the gentleman that did the estimate was very professional and explained everything, also provided some very useful information. I will definitely use them if ever needed and referred them to others.
Thanks, Mid Suffolk Flood & Restoration for such a quick and courteous service!!! Hands on to the guy who fixed the water damage issue and charged me with a reasonable price. It was a great experience dealing with them, and in future, if I ran into water damage issue, I’ll surely contact them for help!!!
Mid Suffolk Flood & Restoration for helping our family during a recent flood in our house. They not only arrived within 30 minutes of me calling, but they also worked pretty much day and night for a week straight to fix all the water damage. To say I was incredibly impressed is an under statement.
Mid Suffolk Flood & Restoration came within 30 minutes of our urgent call for help and knew just what to do to resolve our problem. Their staff was efficient, thorough, and competent. We are very happy with the final result and highly recommend them to anyone with a water damage evergency. You can count on them to do the job needed!
This is the best restoration company around! Very professional in all that they do! I would recommend them to any and everyone. You won’t be disappointed.
They were great to work with! They were professional and effecient with the service they provided. Would definitely recommend to anyone!
Great company to work with. Punctual, professional and knowledgeable. Thanks for all your hard work, I would highly recommend.
I have a property management company and have used Mid Suffolk Flood & Restoration many times. Great response time, good communication, very reliable and affordable. Good company to have do the work.
Mid Suffolk Flood & Restoration was amazing! They helped me with a water damage in my home. He called me daily with an update on my home. Highly recommend this company!
This is the best water damage restoration company around! Very professional in all that they do! I would recommend them to any and everyone. You won’t be disappointed.
They were extremely helpful. he explained everything thoroughly. also they showed up on time.
Mid Suffolk Flood & Restoration helped me with insurance, Statefarm, that was a devil to deal with for water damage. They were very responsive. Their crew is great too! Won't hesitate to call them again but hope I won't have to!
Needed help drying out wood floors from a water leak. Service was performed well by Mid Suffolk Flood & Restoration. They were able to be saved without replacement. He was also a great help on the scheduling and business side.
Mid Suffolk Flood & Restoration has been helping my business for years and recently used them at my office building. Their communication and customer service was wonderful. I would recommend them
We have used Mid Suffolk Flood & Restoration several times for floods and their servise was excellent. They showed up quickly and kept me informed throughout the process. I would highly recommend this company.
This company does an excellent job. Their staff is knowledgeable and go above and beyond to ensure that the work is completed in a timely manner.
They were great. This company is top notch. On time and great communication.Thanks
Very professional and responsive in dealing with our water damage issues. Very thorough in explaining the process, details and damages. Thank you to Mid Suffolk Flood & Restoration for the extensive set up. Highly recommend this company for water damage services. Thanks!!
They are so efficient and very very nice. Great customer service. Recommended!!
They were Very professional, very curious. The job was very professionally. Good to work with through this difficult time.
I work here. We have an exceptional standard of quality craftsmanship unparalleled in NYC. We are the kings of restoration.
Great company with highly knowledgeable, hardworking staff. Would recommend.
The water damage restoration services were timely and courteous to work for us. With excellent customer service and restoration done on time, I always recommend them to be the best for repairs.
I feel like this service is very important and the representative is very knowledgeable and helpful. Mid Suffolk Flood & Restoration is a great service.
Mid Suffolk Flood & Restoration were effective, professional work. He assessed the damage, worked with the remediation group, effectively removed the damaged sheetrock, and explained the whole process clearly to me and answered all my questions and addressed my concerns with patience.
Great communication, punctual and these guys were pros.
Mid Suffolk Flood & Restoration recently helped us remediate and repair a minor water leak in our basement. Every member of they went above and beyond to make sure our problem was resolved. He was complete within days, and they pulled every favor to make sure our repair work was completed by our aggressive schedule. We couldn't be happier.
Best water damage restoration company!!
I am so glad that I called Mid Suffolk Flood & Restoration when I had water damage in my kitchen, walls, cabinets and appliances were damaged and this company came in and completely gave me an overhaul and now I have a brand-new kitchen. Thanks!
Very gentle staff and pleasurable service
Superb and fast work.
Joe and his crew are as professional as it gets I had a small leak from son flushing the toilet with a few toys. Joe mentioned everything there could be in water used for bathroom purposes and really knew his stuff minimal demo was needed and he even used products safe for children and animals . I have 4 dogs so that was awesome he also used special film to walk on on the carpet to the front door . I would give 100 stars if there were any!!!!!!you go joe
Joe was easy to work with and came quickly and didn't hesitate to leave fans and dehumidifier for an extra couple of days to make sure my wall was dry so the contractor could repair. Give him a shot.
had a out of this world experience I had a raccoon living in my attic and it made such a mess I didn't notice it until the ceiling changed color joe came and trapped the raccoon released it in near by woods far from my house and did the clean up what a great guy thanks again guys
sewage clean up in basement couldn't even tell it happened and no smell thanks again great price too
Had to call flood response in on a neighbors house while they were on vacation. Joe and his team came in and cleaned up the water and dealt with the customers over the phone pretty impressed deff recommendation
I was away at work when my wife called me and said we have sewage coming in I quickly searched a local sewage clean up company found joe with flood response and that was it one call did it all as he said and when I came home couldn’t even tell anything had happened we just had a baby so he used special no chemical treatment solution and left stuff to clean the air and dry the cement I would give 10 stars if I could you will not kno true customer service u til you meet this guy amd he’s down to earth thanks joe rock on
I opened this company after working for franchises and realizing the community deserves a more hands on direct approach from the owner of the company they hired when you hires us you hire a dedicated team
called to have carpets cleaned and they look like new joes a great owner thanks again guys
Joe and his crew were outstanding , I had flooding in multiple levels and they did such a good job joe recommend a good company to rebuild after it was dry and I have my home back . Hire Flood response of long island
Went on vacation with my family and disaster struck when my neighbor called to inform me my house had caught fire and from florida I found flood response upon looking at there website I saw they did fire related stuff as well joe walked me through the process and I came home to some demo but no smell of fire what so ever it was like magic thanks again great company
I had my carpets and tile cleaned by joe and his brother and they were down to earth and did a fantastic job . Would deff recommend
I had a sewage damage and google searched and found flood response . After I called they showed up in full gear in 45 min . The damage happned in the basement and they were done in a few hours they made it feel hospital clean after they were done to this day no smell nothing wrong everything dry would deff recommend
flood response responded during the rain we had few days ago and had pumps running and started reversing the effects the water had caused he walked me thorugh the process and dealt witht the insurance company I would highly recommend them there honest reliable and come with high regard
"Superior leader in the restoration world
Ive dealt with a lot of companies but joe of flood response llc is by far a smart intelligent young man and goes above and beyond for his customers im a PA and ive dealt with them all!!!!! his attention to detail is abover par documenting every single thing along the process I had him do inventory and he googled serial numbers to get back the most money for the customer when you hire joe your hiring a young honest responsible individual I say young because im 60 yrs old he ran his crew hard and they showed respect he does not cut corners Flood Response will be a leader here in long island"
had a house I was showing and a couple kids came broke in and wrecked the place called joe @ flood response and he cleaned up the place just in time for my showing thanks ALOT
called flood response after I was recommended by a friend to have my carpets cleaned and after years of abuse and pet related stains I was convinced I needed new carpets well needless to say they came and cleaned them and they look new thanks joe
i have to say this company was by far the easiest company to work for they kept everything clean and i had so much water in my basement with in a few hours basement was clean paper work was done and my insurance company was pleased thanks again
i had water in my basement and i had to turn away the company rhe insurance sent the guy didnt feel right i did some net working and i found flood response they walked me through the process and it was easy and quick i had my house back in a few short weeks thanks again
The crew at Flood Response are as professional as it gets.
these guys were great, they had to remove mold from my home. I called and Anthony came to my home give me an estimate talked to me for an hour and explained everything step by step, this was great because i knew nothing about this type of work. The work was done as they said it would be, they stayed in touch with me thru the entire process. If you need a remediation company this is the one to call. Absolutely wonderful people and they care.
Highly recommend Dominick and & his Company. Professional service from start to finish (Mold Remediation) and such a pleasure to work with. Thank you Dominick!!
"I am writing this letter to commend on services I received from Category 3 LLC. I was recently told I had mold in a second house I own, right in the middle of trying to sell it.
I actually live 2 hours away and didn't have a car , money or time to personally attend to all aspects of testing remediation and reconstruction. I felt very upset and lost. The very first time I spoke with Dominick he was calm, reassuring and knowledgeable. it was always a pleasant experience since then : he answers calls in a timely manner and was always willing to help coordinate with contractors and inspector. he sent me daily updates including pictures of the work in process. With all the difficulties I encountered ,I felt Dominick was ""on my side"" so to speak. The process went very smoothly thanks to Dominick. I was told by the mold inspector that the job was very well done and we passed inspection the very first time, to my relief! When it came time to put all back together one of the contractors told me the job had been done so neatly that it would be easier and cheaper to rebuilt, which was music to my ears. I wholeheartedly recommend Category 3 LLC.
I am not planning on having mold again, but if i ever do, I will definitely call Dominick!"
I highly recommend the Cat 3 services. Really professional and very respectful to customer and their property, platooned about their job and attached to the loyalty of their clients. On point in the restoration areas and well trained crews. Pricing and all the other concerns are covered with Cat 3.
Guys don’t think twice!!!
Dominick and the guys are awesome! Friendly, kind, helpful, and most of all Thorough. Their meticulous attention to every little detail saved me from having another flood in the near future. Cannot possibly express how happy we are that Category 3 was on our job.
I can't say enough good things about this company. I used Category 3 for remediation of a mold condition that had spread throughout an entire house. The owner, Dominick, and his team came in and did a thorough and professional clean up job for a great price. I'm not one who typically leaves reviews for companies that do a good job, but time after time during the clean up process Dominick and his team went above and beyond and I would highly recommend Category 3 to anyone in need of professional clean up job. I would not even consider calling a different company if i ever needed their services again.
I recently had a devastating problem -- a sewage back-up to a bathroom, foyer and exercise room. Category 3 showed up within a few hours and efficiently and with great understanding decontaminated the premises, worked with my insurance company and returned promptly to complete the cleanup work, which removed the removal of sheetrock and a rubber tile floor. They get five stars.
"My Mom had a sewage backup in her basement. We found Category 3 LLC to do the cleanup. They were efficient, professional, got to us in a timely manner and did an outstanding job. My Mom was so upset when this happen but the cleanup was so easy, she actually was smiling when they left.
I would highly recommend this company. A very happy and satisfied customer. Thank you again for all your hard work!!!!"
"I would recommend Dominque and his workers for any water damage ,he came in and did a great job ,kept me informed everyday of what’s going on and the job was completed with no issues ,I would not use anyone else and will
Recommend him to anyone needing any water damage clean up !!!"
Professional and outstanding service. Dominick and his crew work hard, diligently and with respect for belongings. I would definitely recommend Category3LLC for their expertise, fast response, and care for their customers.
Dominick of category 3llc leads a well organized and professional team. These guys know what they are doing. We are highly pleased with their work and recommend them to anyone seeking a great job at a good price.
I have personally used Cat 3, LLC on two separate occasions. One was for an emergency water damage, and the second was for mold remediation. Not only were their crews prompt and efficient, they were sharp and knowledgeable with how to remediate my situation. Both times, their Project Manager communicated the process to me clearly and made me feel at ease with this difficult situation, along with trusting their professional judgment. It is always difficult to rely on a service company, especially in a time of crisis. They are definitely masters of their trade, and come highly recommended.
"We recently had an issue in our basement that required services from Category 3. I called on a Sunday night after 10p and left a message. Even though the recording indicated that messages left after 10p would be returned the next morning, I received a call from Dominick shortly after I left the message.
Dominick was there the next morning drew up an estimate and it was all history from there. After that meeting, I knew he was the right person for the job. He came in the next day, introduced the team he was working with and began the cleanup. They were efficient, professional, courteous and took care to ensure that there was no mess left behind. When he returned after 3 days to retrieve the equipment, I told him that I felt that we needed a little more drying time and he gladly complied.
I would highly recommend Dominick and Category 3 LLC."
I came into contact with Dominick and Category 3 after a brutal water damage, which was a horrible time for my family. Dominick saw me through a very difficult time, and he clearly understands what his customers are going through. His crew was top-notch in terms of professionalism, understanding, and skill.
Professional, honest, reliable, and trustworthy! Category 3 LLC provides great service to all customers!
Great company, good value for your money and very reliable.
Wonderful company. Would recommend them to anyone.
excellent and very professional . if i every had a mess like that i again i would definitely used Category 3
I am actually the owner of the company and wanted to take the time to thank my customers for making me who i am today. Wouldn't be anything without customers!
While the customer service is very good, the quality of some of the work is not so great. Back in 2019 my mother had a pipe bust which flooded her second floor resulting in her to have carpet pulled up and new carpet installed. It is only 2021, 2 years later and the carpet is already showing creases throughout the whole downstairs. This is mainly because it wasn’t initially laid properly. After spending all that money to get it installed we now have to pay someone to come out and stretch it, so that the carpet doesn’t get destroyed in the long run. Like I previously mentioned the customer service is good, (although when contacting them they did nothing to fix the issue) they are personable, prompt, kind and respectable, I just wish the quality of the service they provided matched up to the customer service.
The Extensive Repairs that Restoration Experts of NY did was EXCELLENT-OUTSTANDING-EXCEPTIONAL. Let me say that I am not experienced in Home Repair; and am clueless with the simplest home repairs. I had a small fire in my parents house on LI NY ; and due to the Great Response of the Local Fire Dept. was able to contain the damage ; although due to getting into the house in a few different places there was much additional damage (which was better then having the house burn to the ground). There was also smoke damage in the entire house , & water damage that spread to many areas from the containment. Restoration Experts of NY was one of the Preferred Restoration / Construction Companies given to me from my Insurance Co.. ( They were on Top of the List). They came out to look and I Immediately knew that this was the Restoration co. to work with. My mother went to brothers House 800 miles away and I after the first meeting went back to my House 1300 miles away. Since we were both far away Restoration Experts would almost on a daily basis tell us what they were doing ; and ALWAYS gave me choices prior to the work ( when choices were needed instead of going ahead with the work without my input). I had TOTAL CONFIDENCE from 1300 miles with ONLY being on-sight 2 times during the re-build. Restoration Experts also used the Computer and Cell Phones to send me images of the work. It's Important to know that this Restoration was done at the height of the Covid-19 Crisis ; and yet through their decades old vendors ; got the job done with very few minor vendor delays. The House looks Brand New. Their Interface with the Insurance Co. was Terrific and also all the other groups they had to deal with that you would never suspect needed to be done before and during the re-build. A 60 YO House that was looking like a 60 yo House ; NOW Looks Brand New and probably has Increased the Value of the House by $400K. All Your Construction Needs will go far beyond any expectation you have ; and your ONLY should be Respiration Experts. I certainly will be glad to speak with you in person. Get my # from Restoration of NY. Thank you Google for allowing me to write a review. Ed K LI NY
We are very pleased with the professionalism of this company. They did an amazing job in our home! Arnie was the project manager and we couldn't be happier with his service. We would highly recommend this company to friends and family.
J.P. the project manager arrived right on time. He was very professional and friendly. I had a leak in my downstairs bathroom ceiling. The contractors he sent to repair the hole responded quickly and did an excellent job. My bathroom looks like new.
Arnie Quaranta, the owner, of Restoration Experts helped me out big time! I had black dust all over my home. Arnie explained this to be a puff back after he did an inspection. My oil burner back fired and shot out soot. I have had regular cleanings over the years so Arnie was able to take a look at my insurance policy, and it was completely covered. Restoration Expert's cleaned my home up in a timely fashion and I didn't have to deal with the insurance company one bit.
I had a laundry fire and called this company for the cleaning. Response time was amazing the owner Arnie was at my house assessing the damage withing 4hrs of my call.he could not have been more helpful or knowledgeable. He was able to make my wife laugh even though she was stressed out beyond her capacity. His crews were outstanding. Christian the supervisor barely stopped to eat lunch and was back at work. The final result blew my wife and I away. I reccomend this company to everyone.
Owner not nice
These guys saved my house after it almost floated away. Thanks Arnie for being a real professional!
Active Duty service member, currently closing on a house and needs plumbing and drywall repairs. I called this place to get a quote. These people were not professional at all, had a guy in here all day take pictures on his personal phone and blueprint my entire house making up an exact model on his computer(security risk) which took about 5 hours. (Arnie) the owner calls me, asks me to explain the issue and cuts me off and says "we only handle insurance claims, we dont want to get involved" and hangs up. Not an OUNCE of empathy or respect for wasting my entire day and then calls me quickly to hang up with no explanation. I called him back and it is my understanding they pick what jobs they want to contract and today I did not make the cut. I have water damage in my home and I will have to fix it myself and now set up a security system asap.
We found the workers to be polite, professional and extremely helpful. I would recommend this company to all my family and friends!
This company destroyed my friends home. Failed to close off ac vents, and do all the basic precautions to protect the home. I wouldn't let this company near mine.
The work men were courteous, considerate and extremely skilled in all their work - I would recommend your services to anyone needing what you have to offer.
Awesome! Clean, efficient & effective. Great work and under budget.
I found out black mold in my basement recently. I contacted my insurance company and they recommended Water Damage Restoration to come out quickly to assess the situation. They arrived on time and presented a reasonable estimate. The work was done in a timely. The crew was friendly and answered all my questions. The water damage removal work was exceptional! I would highly recommend for this company!
Don’t go to anybody else. Hire this team Long Island Water Damage Restoration! They’re friendly, affordable, and easily the best at home restoration after a flood. I’m so grateful for everything they’ve done for me!
Such a knowledgeable team, these folks will definitely take care of your home or business in the time of disaster like no other. They make the water damage cleanup process easy and work with your insurance with skill. Highly recommend! And must hire their service.
They provided asbestos removal services that were truly first-rate. That’s why I’m recommending them now. If you have a home or business in Islip, reach out to them!
I had some flooding in my living room recently and Water Damage Restoration was there the next morning to start the demolition work that needed to be performed. They were professional and respectful throughout the whole process, and did excellent work during the flood damage restoration phase. I am very happy I had them to guide me through the process that was a bit overwhelming at the time! I couldn’t be any happier with the results
They’re the best to hire if you need flood basement cleanup in Ronkonkoma. I’ve been recommending them for a long time.
My uncle told me about them once I realized I had storm damage, so I came touch with them instantly. They came bent my range in Ronkonkoma and did great work. I am glad now!!!
This water damage restoration company won’t let you down! Trust me. I wouldn’t recommend any other business in this area.
If you would like reliable mold removal, consider this Ronkonkoma company. They work fast and they will make sure you never see that ugly stuff again. I belief them!!!
It is such a pleasure to work with people that treat you with compassion and care during stressful times. They took the time to explain the fire damage restoration process to me that certainly calmed my nerves. I highly recommend working with Water Damage Restoration near me. You'll be in good hands.
Without a doubt, this is the best emergency water damage company. I can't speak more highly of them. I know I have friends and coworkers who agree!!
Project Manager was super helpful, reliable, and always put my mind at ease by answering all questions I had about my house restoration project. This company was able to put my house and life back together quickly. I would highly recommend this company to anyone who needs water or fire damage restoration work completed on their house.
If you are facing flood damage, as I used to be once, then you ought to get In-tuned with these professionals. Their water damage restoration services are superb!!
This commercial fire damage company is easily the best in business. I own a restaurant and we had a fire not too long ago. Though you'd never know it. This team is spectacular!
I needed water damage cleanup in Ronkonkoma, so I got a hold of these guys. I am very happy I did. They are terrific!!
Really thanks a lot to Long Island Water Damage Restoration, You guys really helped me out by removing Mould and also by repairing my house basement. I really appreciates on their service.!
When I needed expert water damage cleanup services for my home in Ronkonkoma, I got in touch with this company immediately. Now I recommend them to everyone I know because they’re so fantastic!
We experienced water damage in our kitchen that leaked into our basement. We discovered it when was came home from work. It was a very stressful time, but Water Damage Restoration made it as easy as possible. Once we called and were connected with a manager who assured us we would be taken care of and his crew arrived quickly to start the drying process. The entire team was all so kind, respectful and took care of us and our home so well. I would hesitation recommend WDR to anyone. We are now beginning the process to repair the damage and look forward to working with them throughout the project.
A team led recently came in to repair three bathrooms in our townhome after water and mold damage. Thank you for taking on a project that made my home safe and healthy for my family. I appreciated the level of professionalism and care the employees took to get the mold removal job done.
It was six days ago my house was Flooded with water so I called This service Long Island Water damage Restoration for do the damage repair and I was surprised by their brilliant work, From now I want to recommend their service.
Water Damage Restoration did our flooded basement cleanup. They have been incredible. Thank you so much to whole team that helped. I could not recommend them more.
Water Damage Restoration was fantastic to work with. They truly cared about our home in every way possible. They take pride in their work.
As a Servpro customer this company has came to my house twice in regards to water damage and mold damage the quality of care is spectacular they are phenomenal of doing their job they are on point they are on time courteous Nd polite the females know their jobs with respect and understanding the males is on point there are master @ their work I would recommend them to any and every damage younhave in your home for them to replace or remove your debris as per Noel Roman. Michael Lopez.James feustel the best team @ work I give then 100% job well done than you guys
Servpro of Port Jefferson was an excellent choice. Paul and Sean was outstanding, along with their amazing team. Professional, respectful, helpful, knowledgeable and simply wonderful. They treated us with care and concern. I have a completely clean house after experiencing a terrible puff back. We are so pleased, and satisfied with their services.
Noel and Mike came to my home to dry out my basement, remove molding and sheet rock and treat the room for potential mold after a massive downpour of rain. They were exceptional. Very respectful, told me everything they were doing, they were very careful in moving my furnishings out of the way. You have hit a home run with these 2 men representing ServPro. They were awesome. I will absolutely recommend ServPro to anyone I hear of who may have the need for your services.
Great job all around. Always on time for several stages of the clean-up.
The staff at SERVPRO of Port Jefferson are extremely knowledgeable. I have dealt with Risa on more than one occasion and it was a true pleasure. I highly recommend their service.
The specific service was a surface oil spill cleanup emanating from a faulty nozzle in my furnace. Led by James Feustel, the project was completed professionally and to environmental satisfaction. James identified the problem, immediately took the necessary steps to ensure that the cleanup was performed in accordance with the specifications of the Department of Environmental Conservation (DEC), coordinated a team to complete the work while staying on top of the service from start to finish. Praise also to Pat and Steve who arrived the night of the spill and in a timely and courteous manner installed two huge filters to dissipate the bad air quality throughout the house. Respect and protection for the homeowner was given throughout the process for which I am so grateful. James is to be commended for his supervisory skills, professionalism and ability to understand and solve environmental dangers. A valued staff member.
Hired PJ Servpro for a bad smoke out condition in my elderly parents house.We were not only happy with the professionalism in the crew and quality of the work done,it was the way they treated our parents with patience and kindness.Thanks again
I had a water damage in my finished basement. Water was everywhere and i was quite overwhelmed. Thank goodness my friend recommended Servpro of Port Jefferson who quickly came to my rescue. The project manager and the crews were both knowledgeable and professional. They explained everything to me and the drying process went very smoothly. We were back to normal in no time. I highly recommend this company and would definitely use them again!
My bathroom sink overflowed last night. We called Servpro of Port Jefferson and they came within the hour to extract the water and clean all the rooms. Water was everywhere! They left their drying equipment so we won't get any mold. The Project Manager and the Crews were wonderful and so knowledgeable. I feel very happy and relieved today. What a great company. I highly recommend them.
I live in Stony Brook and used Servpro of Port Jefferson for a water damage that we had. They were extremely professional and showed up within minutes after I called them. The project manager was so informative and helped me through the whole process. The crews were hard working and explained to me everything that needed to be done. The office staff was extremely patient and kind throughout the entire process. I highly recommend this professional company!
I had a mold problem and my insurance company contacted Servpro of Port Jeff. James Feustel called me the next day and asked questions to gain information to determine what was needed. He came to the house within a day or 2. Took command as to what was needed and contacted my insurance company immediately to get things moving. He'd check in with me to see if I had heard back from insurance and if not he'd contact them. James got a crew together and Sean Ruane and his team came and got busy cutting out my walls and putting up plastic ones for separation. All of these people were friendly and polite and nice to have around. Not in my way at all since I was working from home. I would call ServPro of Port Jeff again if I ever had another problem, and would ask for the same people. Do I recommend this company? In the blink of an eye! Yes! Quick - friendly service!
My shower exploded - they helped clean all up quickly without destroying my house.
Servpro of PJ came and did a COVID cleaning on both my home and business. I actually liked them so much they are going to my fathers home today as well. They had great pricing, were very efficient, and their prices were amazing compared to other companies
"My water heater rotted out from the bottom leaving my whole finish basement wrecked! Servpro of Port Jefferson saved my life. They came within an hour of calling and started work the same day - after the havoc of having my house demoed they even rebuilt it to look even better than it was before the water loss!
I definitely recommend Servpro of Port Jefferson - I even used them after for a COVID cleaning at my house, which they gave me a great price for."
Very good work
"Saturday after returning from work I discovered a pipe burst on the third floor of my home. Flooding throughout my home, basement had 2 ft of standing water. My son called Servpro of Port Jefferson. James Feustel came within 45 minutes. I was nervous having people in my home during covid and very upset about the water everywhere. James assured me his staff would take ever precaution to keep everyone safe and get the water pumped out. He explained the process step by step and by the evening James and his professional staff had set up dryers, fans and dehumidifiers on all three floors. For 4 days the fabulous Servpro crew took out all the wet sheet rock, insulation and everything that had been damaged.
I highly recommend Servpro of Port Jefferson and James, excellent customer service and kindness.
Thank you , Barbara"
Thank you to Servpro for helping me get back to normal. My basement flooded with water from my boiler and Servpro came out immediately to begin the clean up. I couldn't be more impressed with their professionalism and knowledge of the industry. If you have a disaster in your home call Servpro first!
Servpro's response time was amazing. I discovered a leak in my basement late on a saturday night. They had a truck at my house within an hour and had the clean up underway immediately. Paul walked us thru the whole drying process and helped with our insurance claim. Over all they are knowledgeable, professional, and very responsive. Thank you Servpro of Port Jefferson.
I had never heard of a puffback until I woke up with soot covering everything in my house including my kids. I called my insurance who said to call SERVPRO of Port Jefferson. The rest was pretty easy. Luis was in charge and he and his crew cleaned my house from ceiling to floor and everything else in between. James, the manager, kept in touch with me from the beginning to the end of the job. They were fantastic! What a team. I can't stop telling everyone. *****
I highly recommend Servpro of Port Jefferson. We had water coming into our home from the heavy rains. They arrived at our house within 30 minutes and within a few hours, all the water was gone and equipment was set up to dry it all out. They were back in 3 days, as they said they would, to pick up the equip and do the minor repairs that was needed to get my house back to normal. I was so happy to have my house together in such a short amount of time. The men who cleaned up were professional, kind, respectful and compassionate. They were wonderful!
They came to my house fast. Got all the water out quickly. I would definitely recommend Servpro. Very professional
When I had a Puff back in my home Servpro of Port Jefferson was very fast to respond. They handled everything from beginning to end. They brought my home back to its original state in no time. Can't say enough good things about this company 5 stars!!!
Call Servpro of Port Jefferson ..... amazing service , knowledgeable staff .... I recommend .....
ServPro of Port Jefferson has been incredible from day 1 of my crisis, through completion of the rebuild. Mike was phenomenal and was more helpful than my own insurance company and home owners association, who frankly made the entire process confusing. Mike made sure I was informed every step of the process from recovery, cleaning, and the rebuild of my home from water damage. He stepped up during my crisis times, and made sure I was comfortable and that everything went smooth. My home looks incredible... It's like they say "Like it never even happened"... In my case I am happy it did, because my house looks even better than it did before the water damage! Now that the re-build is done, ServPro is still being amazingly helpful while my insurance is being challenging. Michele is being so great figuring out the in's and out's of my insurance, making it as stress-free as possible. I can't recommend ServPro of Port Jefferson enough... ESPECIALLY Mike and Michele! Thank you for everything!
Came and cleaned up a water damage. Were very professional.
When my aunt suffered a fall from the shower the water ran for 4 days! Water everywhere! After she was found and taken to the hospital, I called ServPro. They were there so fast! They took care of all the problems caused by the water and restored her apartment to "better than new". They even helped me through the insurance process. I can't recommend ServPro of Port Jefferson more!
Servpro came and serviced my home, I had a massive flood In my finished basement, not knowing what to do I was worried that I would never recover, the team came in and they did an amazing job restoring my home, I felt confident in them and their knowledge
"Servpro of Port Jefferson was here to help me and my family after a devastating fire. In the middle of the night servpro arrived with in an hour of me calling them and boarded up my home to secure it. The next day the cleaning began, they dealt with my insurance company making the whole process very smooth.
I would highly recommended Servpro of Port Jefferson"
Extremely professional and quality work !
My house was a mess and destroyed I thought after my oil burner back fired covering everything in soot but servpro was able to clean, restore my contents and home back to as good as new I highly recommended them and thank god for them
My house was trashed after the fire and Servpro really did make it like it never even happened. Kevin and his crew did an amazing job.
I could not express in words the professional and friendly staff at Servpro of Greater Smithtown was. They helped me in my time of need and I would highly recommend them. Thank you for the excellent service.
I had a major sewage back up in my home. I call at 7:30PM on a Friday night and actually talk to a real person!!!! (Frank) who explained the process and had his guys out early the next day even though he offered to have them come out that very night! (My decision to have them come the next morning ). His techs were very professional and very knowledgeable. They did a great job on the cleanup and drying of my home. Hopefully you’re never in this situation but if you are they are the team To call!
Servpro is the leader in the industry. Shane was knowledgeable and professional, he's a credit to Servpro
Someone recommended I use the Servpro in Smithton even though it was not near my home and we are certainly glad we did. Everyone from the office staff, especially Nicole to Shane the crew chief and staff to Frank the president Frank Solano couldn't have been more pleasant to work with. They were friendly,professional and were a huge help guiding us through insurance issues and our cleanup to get ready for our restoration. I highly recommend Servpro especially this particular office.
"The Good Steer was closed due to a snowstorm. I came in just to check things out and found about 8 inches of water in the basement due to a catastrophic plumbing failure. I shut the water off and called ServePro of Smithtown first thing in the morning. Even in the aftermath of a major storm, they were on site within an hour of my call! The crew quickly evaluated the situation and went to work. Frank, the owner, stopped by personally to check on the job and assure me that they could handle it. It was a BIG job! They pumped the water out of the basement, wetvac-ed the entire area, did a deep cleaning and provided moisture and mold remediation products. They had equipment I never even thought of to really get the area dry and clean. These people are Pro’s!
The job was done professionally, and I was able to open on time the following day. I didn’t loose a penny’s worth of business. I figured I’d be closed for at least a few days, but thanks to ServePro of Smithtown, I was wrong! Do yourself a favor and don’t try to solve these problems yourself. Call ServePro of Smithtown. They’ll be my first call if I ever need a service like theirs again (I hope not!)"
The team at Servpro of Greater Smithtown was awesome! I had called on a Friday for a quote and within an hour Frank (the owner) was at our home assessing the work. By Tuesday morning (it was non-emergency) they were at my house performing the service. Frank and his team couldn't have been nicer or more professional! The gentlemen that came to our home were friendly, competent and extremely hard working! Frank even came back during the services to ensure the job was done correctly. I would highly recommend their team!
Big thanks to Frank and the Smithtown ServPro team. They were professional, courteous, and more than competent. I give them my highest recommendation.
My husband and I are extremely satisfied with Servpro,. They came in and took care of everything that needed to be done! Removal of water damaged floor, cabinets, and insulation, in one day! Set up fans to dry out damaged area, all in two hours! They also took away all the damaged items. A special thank you to, Frank (supervisor owner), Anthony, Shane, Luciano, and Tyler ! You made a very stressful situation a.lot more bearable. We highly recommend ServPro!
Such an amazing experience with an amazing and very professional company. The President, Frank Solano, personally stopped by my house on his own time after the first inspection and remediation protocol advisory to check on me and make sure I was safe and happy. I would highly recommend this company for any work needed as I believe them to be very capable in any situation necessary. 10/10.
During these unfortunate times, Servpro was a welcomed relief for our family. Anthony and his crew responded right away. They were amazing! The team disinfected and clean our home so thoroughly. I would recommend their services highly!!
Outstanding! I had no idea that I could get such fast and professional service on a holiday weekend! Anthony and his crew handled everything so no one would ever even know we had a flood downstairs. Polite and caring young men. It was fantastic! Highly recommended!!
I would recommend Servpro of Smithtown to anyone that has experienced water damage. The entire staff from Frank, office staff and the cleanup crew are all professional. They get the job done! Thank you to all who serve.
It was difficult to find a company that was responding to COVID-19. Luckily I came across Servpro of Greater Smithtown. The crew was extremely professional and did an amazing job disinfecting my property. I would definitely recommend the company and plan to use them again for my other buildings! I would give 10 stars if I could!
Servpro of greater Smithtown was AMAZING!!!!! i had called the office and the very polite lady in the office Lisa was very polite and professional. Immediately the crew was sent out and arrived within the hour for a coivd 19 disinfecting. these guys were the real deal. Shane and Lucciano were the 2 guys that came and they were very professional and polite and very serious about there job and the work that had to be done. they were amazing. I had work done by servpro of Ronkonkoma a few years back and it was a totally different experience leaving a bad taste in my mouth i was very disappointed by there services. I will always use servpro greater smithtown and i am recommending them to everyone as they wont let you down. Frank and his crew of guys are amazing. they wont let you down!! thank you for a Great experience you guys rock!!
"It is hard to top the reviews that have already been written, except to say that all the praise is well deserved. Every single person that I dealt with was outstanding; the work done was excellent. I have raved about this company to everyone I know.
Thanks to all of you."
Servpro of greater Smithtown was AMAZING!!!!! i had called the office and the very polite lady in the office Lisa was very polite and professional. Immediately the crew was sent out and arrived within the hour for a coivd 19 disinfecting. these guys were the real deal. Shane and Lucciano were the 2 guys that came and they were very professional and polite and very serious about there job and the work that had to be done. they were amazing. I had work done by servpro of Ronkonkoma a few years back and it was a totally different experience leaving a bad taste in my mouth i was very disappointed by there services. I will always use servpro greater smithtown and i am recommending them to everyone as they wont let you down. Frank and his crew of guys are amazing. they wont let you down!! thank you for a Great experience you guys rock!!
I give this company a Super Star rating. I am an out of State Landlord and use this company for mold remediation and Clean Up services. They are very professional and leave the House as if the incident never happened. They do a terrific job and I highly recommend them for Water Damage, Mold Remediation and Sewage Clean Up Services. If You have a Mess Call The Best Frank and the team of Servpro of Greater Smithtown.
"Highly recommend Servpro of Smithtown!
Lisa was fantastic - pretty much held my hand the whole way thru the insurance claim and always kept me up to date on the process and progress.
Frank and the guys he sent to do the work were very nice and thorough. Very professional from start to finish."
We are in the beginning stages of clean up from a flood of our cesspool. The demolition crew has been amazing. They have explained all that they were going to do and the clear up has been great. Very professional.
We called SERVPRO when a pipe broke in the wall and flooded the entire downstairs of our house. I cannot say enough good things about this company and the people they sent over. First of all, they were at our home within a half an hour and immediately the clean-up began. They explained everything that had to be done in perfect detail and set about their work right away. They did an excellent job of keeping us informed every step of the way and did a fantastic job with the water removal and subsequent demolition and clean up. I have restrictions walking due to a leg injury and they were very attentive and cooperative; making sure that all wires were perfectly taped down and clear paths were left for me so that I could walk without the worry of tripping over anything. They took very good care of us, were extremely efficient and very professional. I would recommend them to anyone! Great people and great job!
We had water damage in our entryway when the AC drainage unit overflowed. The team at Servpro of Greater Smithtown did an amazing job. They removed the saturated ceiling and insulation and left our home spotless. Professional, courteous and reliable service from start to finish. Would highly recommend them to friends and family!
The guys are really, really great, very clean, professional, respectful. They keep their words when it comes to schedule you. I am very pleased with their professional job. I will recommend anyone to hire them.
Servpro of Greater Smithtown is awesome!! the staff was professional, the work was done quickly and efficiently and we would highly recommend this company to anyone who needs help with soot removal. They are the best by far!!!.
Great team of people right from the Owner to all the staff and workers. Very professional, helpful, clean, courteous, efficient and they did a great job. We would definitely use them again and I would recommend them to our friends and family.
We had a problem with water damage in our basement. Servpro worked closely with our insurance company. They packed up and stored our belongings, and cleaned up and removed all debris from our basement. The young workers were courteous, punctual and hard-working. The office staff was helpful and responsive.
SERVPRO OF GREATER SMITHTOWN WERE TERRIFIC! Karen and Lisa in the office were great. They were very knowledgeable and compassionate. The crew that took care of the cleanup in my home were so professional, capable and reliable. They made a very difficult time managable. I would would highly recommend there service.
Anthony, Eric and John were excellent. Very courteous, professional and knowledgeable. The office staff is very helpful and work around your schedule.
Fair and honest pricing, dealt directly with owner. Super fast service. Highly recommend.
I have to say from the owner (Frank) to the woman who answers the phone(Karen) and the wonderful young men (Anthony, Billy) did an absolutely awesome job at my home.Thank you.
Servpro of Greater Smithtown is professional and reliable! The office staff is extremely knowledgeable and helpful! I would highly reccomend using this company for any insurance and non insurance related claim/ and or home issue.
Professional, knowledgeable, courteous, and reasonably priced! Frank and his crew are highly recommended.
"Prompt service!! Within 90 minutes SERVPRO was on the scene and started drying out my kitchen, living room and basement after a pipe burst in my kitchen and flooded the kitchen, living room and basement with 2"" of water!!
I will always recommend and continue to use SERVPRO anytime the need arises!!
Thank you so much SERVPRO!!!
Saint James, NY"
We are more than pleased with SERVPRO .. within a half hour of calling them Frank Solano(President)was here to look at the water damage in our basement, and shortly after that a crew was here to start the cleanup. Angelo, Mike & another young man (don't recall his name) were here . Angelo & Mike came back four more days to finish the job. They are fine, hard working, respectful young men . They will be back once everything is settled with my insurance company, to empty the pod & return the contents of the basement. I don't want to get political but I must say they restore my faith in the youth of today . I'm sick & saddened when I see those young losers with their faces covered on TV.. destroying hard working peoples property. I only hope that there are more like Angelo & Mike in this country .I would definitely recommend Servpro .. Pauline, Holbrook,NY
Very polite and helpful . Would use again if I needed to.
If you have a water emergency, these are the people you want to see first!! They are thoroughly competent, skilled, and most importantly, compassionate during dreadful circumstances!!
This company did not give my organization the courtesy of a call back.
Awesome service !!
I highly recommend Rory and his crew! My husband and I recently purchased our first home and didn’t realize that the home had a puff back before we purchased. With a new baby on the way you could imagine the stress of dealing with a soot filled basement. Rory made the whole experience stress free and was there in no time! I wish I had before photos to post. The basement is beautiful and cleaner than I even expected! Do not hesitate to call I highly recommend Bulovas Restoration! Thank you again Rory, Don and the crew 🙂
The fire occurred in February 2021. Due to the severity of damage, we needed the house boarded up and secured right away. Once the fire department left, different people began walking up the driveway. Sensing vulnerability and confusion, all they wanted was a signature. It was nearly impossible to get these people to leave. Luckily, someone recommended Bulovas Restorations. After a quick phone call, Anthony and a team arrived at the house. They were friendly, efficient, professional and honest. Anthony is extremely personable. He helped make sense out of a terrible situation, and even explained the process ahead. Not only did the Bulovas team secure the house, they helped collect some of our belongings, and even provided a generator to keep our fish pond up and running. To me, this was outstanding service, not only preventing the loss of our koi, but going above and beyond to show they care. Over the next week, Anthony and Don kept in touch with us daily, not only to ensure we were okay, but to answer any questions or concerns, and to simply lend an ear. Knowing Rory and his team are just a phone call away, and knowing that you can trust them, makes the clean up and rebuild a lot easier. As the difficult process of fixing our house continues, we know we can call Rory, Anthony and Don any time, and that when finished, we will have a beautiful house to call home.
"I remember it like it was yesterday. The fire came from a dryer fire. When it was finally put out we were warned about all of the companies that would be there offering to do the cleanup which I didn’t know was the owners responsibility at the time. But the most amazing and sweet gentleman approached us with all the certification and credentialing requirements to get the job done. Even the Fire chief gave the thumbs up.
The team was extremely honest. They helped us get our most valuable belongings. Nothing was missing no cash no jewelry everything was accounted for. Everything was cleaned up and boarded up. They were so caring in the time of need.
They were extremely resourceful in directing me to a public adjuster And contractor.
I really appreciate all of their hard work. They even reached out to me months after to make sure everything was going as planned and that we were all ok.
A God send!"
We met Rory after he attempted to assist with a sharpie/carpet incident from our 4YO, but had the pleasure of working with him after a pipe burst in our kitchen/family room. We called him on a Sunday morning and his team came within a few hours to help us. He was thorough and professional and helped us deal with the insurance company during an incredibly stressful time. He met the agent at our home and walked them through his estimate. From there he passed us off to his project manager Shawn and the work they did was impeccable. They even pulled off the impossible, working on Christmas eve just so we could have a functional kitchen on Christmas morning. Every single person we dealt with was honest and professional and would 1000% recommend them to anyone.
We couldn’t be happier from start to finish!!! Made 1 phone call to Rory and I don’t think it rang once before he picked up! He was at my house in less than an hour with an entire crew!! He made such a devastating flood into a smooth and actually enjoyable process! Would recommend to anyone! All his workers were extremely professional and always left the house spotless after each day of work! We couldn’t be happier with the entire thing! Thank you Rory and crew!!!
Bulovas came highly recommended and did not disappoint. Rory was prompt, courteous and professional in scheduling a consultation and service appointment quickly. Don and his team arrived right on schedule and went above and beyond to make sure my attic was free of mold and mildew. They completed the job quickly and carefully, for less than every other estimate I received from the big local franchise businesses. I wouldn’t hesitate to recommend them to a friend or use them again. Thanks again Rory and Don!
Rory and his crew did an amazing job gutting my home that was layered with heavy plaster. Quick, clean, and professional. I highly recommend them!
Rory and his team great bunch of guys , I had leak from my ice machine caused water damage ended up needing all new floors and water remediation after only moving into the house in May .... great job including dealing with the insurance company delays ... in the end all came together ... see before and after pics ... highly recommend
My Fiancée and I could not be more grateful and impressed with Rory and his team at Bulovas Restorations. We noticed a leak on the ceiling in our master bedroom in our house that we recently purchased (roof was brand new). This happened early on Saturday and we reached out to Rory first thing in the morning and him and his team were there within hours. From the second they showed up they exuded complete professionalism. The confidence Rory and his team had put my fiancée and I at ease. They have advanced equipment and technology that was necessary to get the job done efficiently. Within an hour Rory and his team discovered the root cause of the leak and were able to rectify the problem and set up equipment to make sure we didn’t run into a problem with mold. We would recommend them 100% to anyone!
My store front door was smashed into and I needed a temporary Board up, Don and his crew were great they arrived within the hour, very professional, very friendly people, Don Walked me through the entire process of what he was going to do and what had to be done & Left the area spotless when the job was finished. Highly recommend.
Rory and don were fast and efficient in helping us resolve our mold issue within a days notice. GREAT CUSTOMER SERVICE and a phenomenal job done. Highly recommended
I am the owner of Rocco's Pizza in St. James. We had a very misfortunate incident last week with a customer driving through our storefront. Thank god no one was hurt. Our store front and inside of the store was completely destroyed. Don from Bulova Restoration came promptly and my business was cleaned up and boarding up within hours. Remarkably we were open normal business hours the next day. Don has been a pleasure to work with always responds to my calls and made a very bad situation much better. I highly recommend Don and Bulova Restoration.
Very professional team. Called them after a pipe overflowed in my basement. Entire basement flooded. They came within an hour and pulled up my wet carpet and cut my drywall. Finished working in less than an hour. Would definitely recommend to anyone. Very easy to work with.
Bulovas Restoration made an unfortunate situation a smooth and easy cleanup. They were there within 30 minutes of my call. I would highly recommend them to any type of restoration/cleanup. Rory and his team were very professional, informative, and left my house immaculate after each phase of work.
This company saved our families house!! In a serious blizzard, none the less! Within hours of our emergency call, Rory and his team of guys were to the rescue, drudging through the snowstorm to Hampton Bays. The snowstorm caused a pipe to burst and resulted in a complete waterfall right into our basement apartment kitchen and bathroom! The entire two rooms needed to be gutted immediately. The minute I saw that flood, I knew exactly who to call! This team worked tirelessly until the project was complete. Not only did they do an incredible job, but it was done in a timely manner. They helped us from start to finish, from the water damage, to the insurance, the electric, plumbing, the complete rebuild. They actually found a PRE-EXISTING PROPANE LEAK during the demolition.. that small leak could have leveled the house if undetected. We owe Bulovas Restoration a huge thank you for their hard work!! I would never use another company. I knew we were in great hands from the moment I called Rory! 10/10 would use them again!
Bulovas Restorations was a true Godsend after a sprinkler pipe burst in my condo. They were at my home within an hour and had already opened the walls and ceilings, pulled up the carpeting and padding to dry everything and make sure that no mold would grow. He also arranged for a relocation mover to expertly pack and move all my belongings and furniture to a warehouse so that nothing else would be affected by the water. Rory Bulovas is a true professional. He helped me with the insurance and he hired a project manager to make sure that all went smoothly. Practically my entire duplex condo had to be re-done including wood floors, carpeting, drywall, painting, etc. His kindness and expertise helped me through the six weeks that I was staying in a hotel. He hires only the best people to do the jobs and follows their work every step of the way. I had a multitude of questions and Rory answered them all very quickly. He's very responsive and empathetic. I would recommend Bulovas Restorations to anyone in need of a professional.
I was very pleased with their services in helping me get my property boarded up after a storm and securing my home after some break ins. Anthony and Rory are the best. I highly recommend Bulovas Restorations.
I can’t say enough about Rory and his crew. We had refinished our basement on our own- paint, Sheetrock, flooring etc, and 3 weeks after we had a flood causing everything to be ripped up and start over. They were compassionate, sensitive to our timeline and the need for the basement to be put back together. They are honest and trustworthy. They treated our home like theirs. So thankful to have used them and will use them for any other cleaning/restoration services we need!
I cant thank Rory and the Bulovas team enough for the work performed! Professional, Efficient, and was able to complete the job on such short notice! Let Rory handle your next job!! A+++++
I need to give 100 stars to Rory and his crew. I had to shut down one of my stores because of a team member being exposed to covid. We didn’t want to take any chances. First step we took was to call Rory. He was there in less than a hour. He came in and Electrostatic disinfected our shop. It was definitely peace of mind for not only myself,my customers but the awesome employees we have at our burrito shop. He also came down and did my other shop as well. His crew is not only polite and amazing but they go the extra mile for the customer.that says a lot about the leadership there Thank you Bulavos for everything.
We were referred to Bulovas Restorations after our washing machine failed and flooded our finished basement with 4” of water. They were super responsive and were on the scene within a couple hours. They did a great job with water cleanup and demo. We were so pleased that we worked with them to rebuild the finished basement. They are true pros! Thanks to Rory, Malcolm, Shawn and the team.
"My Mother's hot water tank gave out and spilled at least 15 gallons of water in her living room, closet and bedroom. Carpeting was saturated. They arrived promptly and immediately began vacuuming up as much water as possible, removed all affected carpeting and placed a few very commercial dehumidifiers and fans for a few days. They came over each day to assess progress and communicated arrival times accurately.
Rory, who is the President / CEO, and his crew worked neatly, efficiently and demonstrated care in handling/moving furniture and household items. I admired their work ethics. They even meticulously packed precious items in the China Cabinet. He has a very respectable, friendly and professional crew. They are experienced people who know what has to be done when encountering a restoration project.
Finally, we were recommended by my Mother's HVAC company. We quickly realized Bulovas Restorations Inc. is a top notch company. I highly recommend this company for what usually is a heartbreaking event in your home."
Three weeks ago my husband and I woke up in the middle of the night only to find out our entire downstairs was flooding from my broken hot water heater. At 2am the only person I could think to call was Rory at Bulovas Restoration. I felt so terrible calling so early in the morning but Rory reassured me that it was not an issue, this is what they’re there for. He came to my house with his team within a half hour and cleaned up the water. Three days later Rory had his crew taking out all of the damaged walls and floor. Reconstruction started immediately after. Now three weeks later my house is back to normal and better than ever. I can’t even express how easy and seamless Rory made the process. I have never owned a home or had to submit an insurance claim. Rory walked me through everything and answered every single question, no matter the time. He was so patient and knowledgable. Our home was rebuilt to be better than it was before. Everything was done so quickly and professionally I couldn’t even believe it! I highly recommend Bulovas Restoration !!
As reliable and honest as anybody can get. Rory and his entire team are truly a unique group of people. Always a pleasure doing business with them. Day or night they’ll get the job done quickly and efficiently as possible specially in your time of need without any headaches. HIGHLY RECOMMENDED!
Rory and his crew have been nothing less than spectacular. I had a huge concrete slab leak and he immediately came to my house within 40 min. Everything he did was meticulous from the way he took care of my house and cleaned up after each job. Not only did he prevent further damages with my leak he also pointed me to the right direction. Suggested that I get a public adjuster and I couldn’t have been happier. He did everything right to make my transition flawless from the moving company to construction company for remodel. Rory basically does all the leg work for you. Thank you Rory for everything.
If you're looking for professionalism, high quality work, a quick response, & fair prices- Bulovas Restorations is your go to! Rory and his crew handle every and any type of job at any time of the day, no matter the location as well! I would highly recommend this company and confident they will satisfy all their customer needs.
We used Rory and his team to restore our family’s home upon discovering the growing mold problem. After giving us a fair quote, the process was timely and their work has been outstanding. Rory has been reliable, thorough and friendly throughout the entire process making us feel at ease. My family and I would wholeheartedly recommend this young, local business to anyone who asked. Five stars!
"I had contacted them and received a date for work to be done. We even discussed the cost.
They no showed and didn't even call to explain why. I would not recommend as they are totally unprofessional."
Rory and his team are true professionals! My moms house was converted to natural gas heat by the previous homeowner. The original fuel oil tank is still in the crawl space on the ground level in the utility room. Sadly after all the years of expansion and contraction of the tank and whatever condensation built up inside the tank decided to crack and leak out. This house stunk up fast. I called Rory and he came as soon as he could. The next day him and his team arrived to clean up the spill. Being in the building trades myself I know quality and professionalism when I see it! If and when you go through a unexpected disaster call Bulovas, true professionals dedicated to their craft!
I had a carpet cleaning done at my home and office recently on the same day! They were absolutely amazing and thorough. Rory and his crew made me feel at ease upon arrival assuring me that the carpets in the office and my home would look brand new. I was not disappointed at all. Their cleaning process is better than any other company I’ve ever used in the past. I would give them 10 stars if I could.
Extremely grateful for timely response. The team was diligent, efficient and organized.
I had my carpets and tiles cleaned by Rory and his crew. They did an excellent job! I am so pleased with their work, from the preparation of adding protective wraps around my moldings and cabinets, to the completed project! My carpet and tiles look brand new and I could not be happier with their work as well as their professionalism and patience through and through, not to mention very fair pricing. I have already recommended them to my family and my friends and will continue to use them for future needs. Thanks again to the entire Bulovas team!
Had an oil burner puff back resulting in black soot all over the house. They responded immediately. Removed and replaced all damage including new insulation, sheetrock, flooring, painting and cleaning. They dealt with the insurance company and had all professional contractors come to do the work they do best. They handled everything from start to finish. My house is now in like new condition. Very happy I called them! I highly recommend Rory Bulovas and his team of professionals.
Had my carpets cleaned today and kitchen floor tiles as well, they did an amazing job! Everything came out like new. Professional job done well at very reasonable price. Would definitely recommend Rory and his crew.
I Had a water damage in my apartment.... was recommended bulovas restorations inc.... very quick to respond owner is very professional his crew worked fast and got the job done in reasonable amount of time from start to finish ... they removed all water and the flooring that was damaged .... I wouldn’t use anyone else .... thank you Rory and his team for being there when needed
i called them for a tile cleaning at my house, they did an amazing job then i called them again for the carpets and upholstery cleaning. Rory and his team did phenomenal job. Thanks again for amazing job!! Highly recommended
"Highly recommend this company. They are professional, fast and efficient. They arrived on time. They were flexible with booking an appointment which was great with my crazy schedule! I had two of the carpets in my home cleaned, after the mess of a new puppy and beverage stains. The carpets look brand new !
It was our lucky day when we called Bulovas Restorations after reading all positive reviews. They came literally immediately and we did not have problems since. Their communication was perfect. All promises were kept! Rory and Shawn were always available to us and were responding immediately. They take pride in what they do and always try to keep customers happy! I would recommend to call them if you want to take stress out of restoration process.
We are pleased to highly recommend this company. Not only were they able to conviently give us a quote, price, and immediate appointment, their work left our carpets beautifully clean. Their professionalism gained our trust immediately. This business compliments the industry so greatly, as my prior experiences were awful to say the least. Thanks so much RORY 🙂
Called them day I discovered flood and they responded immediately! They were professional and courteous, neat and organized. I would highly recommend them. Their price was more than reasonable and The owner is a pleasure to work with.
Just had my two bathroom floors and my kitchen floor cleaned and sealed. Absolutely incredible work. Incredibly professional and clean throughout. The tile and grout look as if I just put down new flooring. Extremely impressed with their professionalism, precision, cleanliness, and detail from start to finish. I will be using them for future work.
They were absolutely amazing. We went on a last minute family trip so they could clean. When I came home I was shocked at how clean my house was. They cleaned EVERYTHING! As a mom of three I was truly impressed by their professionalism, great customer service and friendly employees! I highly recommend this company! 5 star all the way!
Rory and his colleague arrived on a rainy Sunday after we learned of our mold issues, assessed the work required, returned first thing the following morning and handled all of the interaction with our Insurance company. Our contractor was extremely impressed with their work and will be recommending them to their clients. For what was a pain to deal with (water leak/mold), Rory made this process seamless and pleasant. Highly recommend!!
We had a fire in our house and the owner Rory walked us through our difficult time. Rory was there every step of the way to explain the process. Rory made a difficult time much easier. We highly recommend.
My husband and I cannot thank Rory and his staff enough for their quality service and work from beginning to end. Our cesspools backed up into our basement this past Thanksgiving. I initially just called Rory to clean up the mess and fix the carpets in my basement from a flood. He responded right away and was at my house in less than an hour. While he was evaluating the room and entire disaster, he was extremely knowledgeable with all of the additional work that needed to be done due to water leaks and unknown mold. Rory let us know what we had to do and he handled everything with our home owners insurance. Our headache turned into a blessing in disguise after Rory and his team started and are now finished with the work. They communicated effectively, were efficient and reliable. We highly recommend them for any assessment and/or work you might need with your home. You won’t be disappointed.
Where do I start This company saved my home and I am totally grateful for Rory and his crew for everything they did for me. I had a infestation of mold in my basement. I called a different company before finding Bulovas. And they completely ripped me off and didn't finish even the job, which delayed the whole process it was a night mare. I got referred to Bulovas by a neighbor. I looked them up on yelp and google they had phenomenal reviews. So I called them and they gave me a reasonable price for the quality job. They made everything an easy and simple experience for me and my family. Gladly refer Bulovas to any one who asks.
My wife and I are so happy we were referred to Rory and Chris at Bulovas. The team is HIGHLY professional. They did an amazing job and completed everything exactly on schedule. Thank you guys!
Excellent job by Bulova, they came in a crunch right before we were having a party today. Great job on the couch, ottoman and area rugs. Very friendly and accommodating. Would def use them again. Thanks guys
"Rory and his team of magicians worked an absolute miracle in a rental property I manage and also in a second property I own. Tenants often times are hard on carpeting and 5 children under 12 years old can be a challenge to any flooring. He and his team restored the five year old carpet to a very presentable and acceptable level. The other unit had carpeting that is almost 10 year sold and again he worked wonders. As a result of his work the carpets will not have to be replaced. I couldn't be happier!
Rory is vey responsive and priced fairly. He was able to schedule almost immediately, was on time, had great communication and did a perfect job. I would and will highly recommend Bulovas Restorations to others in the future."
I just had my carpets cleaned by the owner and one of his employees. They came on time and the pricing was very reasonable. Not to mention my carpets came out great! I have an older dog who has been having accidents and the carpets look brand new. I highly recommend!
"Better than the rest. When you need remediation and restoration from any problem, Mark and his team at Serve Pro of Ronkonkoma are the best. Don't be fooled by the others. After relying on a different operation that mislead me, I spoke to Mark and he had people at my home within an hour. His workers were excellent, polite, knowledgeable and neat.
I know things don't always go this seamlessly smooth, I am comfortable to say I know Mark will do his best.
I would not hesitate to use Serv Pro of Ronkonkoma again, and I would highly recommend them to anyone in need of these services."
I honestly cannot begin to describe just how wonderful this company was to me and to my mother. My mother is 86 years old and a cancer patient, and had a concurrent issue- a water heater leak in her condominium and a leak through her kitchen ceiling from the neighbor's dishwasher upstairs. It was an epic mess. These men were totally professional determining the scope of the work to be performed, its execution, supplying us with a detailed and clear estimate before beginning the work and likewise for the bill after the work was performed, followed up for any punch work to be performed after the fact, cleaned up after themselves each day and started and finished each day exactly at the specified times. Honestly, it's been a rare occurrence to have any contractor I've hired in the past to show up on time, even show up at all, so this was both a hugely pleasant surprise and a blessing with a sick parent to care for and which gave me an opportunity to actually plan for her needs as well during the remediation and repairs. To say these gentleman, (and that's what they ARE), were polite, even friendly, accommodating to my needs caring for my mother while they worked, would be an understatement. I could not have been more pleased and my mother could not have been made happier in a difficult situation. My gratitude goes with these gentleman for all they did for us. I can't thank them enough. Perhaps this review can be of some thanks to them if you hire them after reading it as it is 100% true and accurate. You will be nothing but pleased working with this very fair, detailed, decent and hardworking team of professionals. Call them today. Without hesitation or reserve, they are your guys! Put their phone number on speed dial!
my wife and I had servpro Ronkonkoma come in for a restoration cleaning in our home. Their staff was dishonest, they didn't do a good job, and now they are ignoring our requests through email. They promised us the world and delivered nothing.
This week a pipe burst in our home.The worry and anxiety of handling this issue was relieved when my plumber recommended ServPro. I couldn’t be happier. Rich and Tyler walked me through the process including being on phone with me as I called my insurance company. They had heaters brought in same night , the following day dehumidifiers and fans to dry up. Today, a team led by Ronny came in and packed everything up carefully in boxes and Saran wrapped all the rest to protect it from damage. ordered a Pod and besides measuring the moisture in all damaged areas, cut away all the wet Sheetrock - multiple rooms and tore up floors where needed especially my entire finished basement. I did not have to do anything . Besides all of that, they- Ronny, John, Steve and Mike did all the cleanup - from carting away garbage to sweeping and mopping as if nothing happened. Was extremely impressed because anytime I have had work done, there has been dust, garbage and cleanup that I needed to do. Thanks and happy we chose your company. I truly appreciate Ronny explaining the next steps and look forward to reconstruction from your company. I am at ease now knowing it will handled in such a professional manner as it has been thus far.
"I have been dealing with an ongoing leak from an ac wall unit in my home. It finally came to the point where I needed help. I called Servpro of Ronkonkoma who from the first point of contact to the final stage of rebuild were amazing !!! They are courteous Clean and extremely professional
I would recommend them to anyone who needs this type of service!"
They did such a great job. I had a water leak in my basement. SERVPRO came within a few hours. Cleaned everything up. Once everything was rebuilt it looked as good as new.
Steve Kilmeade and his crew are lifesavers. They literally worked around the clock to get my house up and running after a catastrophic flood. the slogan, "like it never happened" could not have been more true, except my home was better than it was before the Flood. Thank you Servpro!
"To Steven and your crew at SERVPRO, we owe you so much gratitude for your excellent response to our water issue in our kitchen. From the onset of this issue, you immediately gave us the comfort we needed and we knew we would get through a desperate situation with you by our side. This damage had the potential of shutting down our family daycare business. However, with your quick response and the way you stayed on top of the insurance company, while paying very close care and attention to all of our needs, we were able to maintain daily care for the children without any interruption. This meant so much to us, as well as the families whose children's care I am responsible for. We are so appreciative of the job your crew did, not only with such great skill but with care, kindness and enthusiasm. We are telling everyone we know that if they need help with any water or fire issues, you are the crew to call - without question!
Thank you all so much for a job SUPERBLY done which forever will be EXTREMELY appreciated!"
Wish I can give 10 stars . Called at 7:15 at night due to a leak in my basement. Ronny answered the call immediately and was at my house within 20 minutes - way ahead of when he said he would be . He was friendly, knowledgable and courteous and assessed the situation right away. His crew was there within 45 minutes and had ripped down the sheetrock- trying to make as little a mess as possible . They found the problem and then their boss Steve came by at 10 pm to fix/replace the pipe that had a pinhole leak. They were back at 9:30 this morning and have begun the tear out and packing up of the contents so they could do the rebuild as fast as possible and are dealing my my Insurance company . SUPERIOR SERVICE- top notch!!! If you ever have this type of problem you have to use Servepro of Ronkonkoma - Ronny , Steve and the whole team will take care of you
"What a great company! An absolutely outstanding organization, they were kind and helpful from the moment their receptionist answered the phone. Ronny, the project manager, arrived within 15 minutes after my pool collapsed.
From the moment he arrived he calmed my nerves, assured me that he's seen this before and that they would take care of everything. He had a crew of workers there within the hour pumping out the water, removing ruined materials like carpet and sheetrock and our personal possessions. They were all courteous and respectful of my home and property. In fact they were almost superhuman, working under unbearable conditions of heat and humidity never stopping to rest and only occasionally stopping for some hydration. After they removed the wet items they began removing cabinets, sheetrock, and trim. They did so neatly and carefully, making the reconstruction a little easier when the time comes for that.
It is my pleasure to write this review and to report that the owner of the company even gave me his personal number in case I had any other concerns.
All in all, Ronny and Chris turned a horrible situation into a more tolerable one, the crew at servpro deserve the praise they've received from me and I highly recommend you call SERVPRO OF RONKONKOMA, regardless of where you live, if you are ever unfortunate enough to experience a flood, fire or any household catastrophe. Call Servpro, they WILL handle everything."
Thank you so much Servpro. We had a fire in our home in the middle of the night. Servpro was there at 4 am and by noon it was totally cleaned up. Steve made sure all the billing was taken care of with my insurance company. My home was rebuilt better than it was before, quicker than I was promised. I have never written a review before, but I believe you are doing yourself a favor if you call Servpro / Stephen Kilmeade if you are in need.
Saved the Day. Came home after two days away to find garage pipe burst and leaking into basement. Called Servpro Ronkonkoma and they took care of everything.... including dealing with insurance. Could not have been a better experience. THANK YOU
LIFESAVERS!! Steven Kilmeade, Carl Becher & crew were absolute lifesavers. Helped me figure out where water was coming from, crew cleaned, dried it out and were nothing but professional and knowledgeable. Would call them in ANY emergency!! Thank you Serve Pro!!!
SERVPRO of Ronkonkoma IS AMAZING!!!!!!
My sump pump failed duringELSA’S pass over Huntington. My basement flooded. Found united on google and they were quick and thorough . I don't know if their price was typical. I needed them that day and they came. Left messages for other services that didn't call back for a day or two. They treated basement with antimicrobial and it seems to have worked. No funky odors in the place. All around good job
Victor and Louis were excellent to deal with, communicative and professional, and they made a dealing with a minor disaster a little easier and certainly more pleasant. There was a crew at the house within a few hours of the plumbing issue being resolved, and they started demo the next day. They were professional and work horses, getting two days worth of work done in one long day. They left equipment to dry the area and came back each day to check the levels. They cleaned up everything they could and even discovered some termite damage we didn't know about, which is helpful as we can treat and fix this before the walls are sealed back up. What professionals!
This is a great company. They were very fast and efficient. Phil and his crew did an excellent job. They are all very professional and knowledgeable and I would highly recommend them to anyone. I would absolutely call them again.
Not only did they restore the cleanliness of my basement they restored my faith in professionalism and integrity.
"There are few words to truly express the gratitude I have for Phil, Victor and the entire crew at United Water Restoration. They had a crew at the house by 7:45am the morning after Christmas and were hard at work from that moment on. While I certainly hope that I never need their services in the future, they would undoubtedly be my first call in the event that I had any damage to my house in the future.
Simply stated, they are the best. My family and I are very thankful for their hard work and incredible professionalism."
"Phil and his crew at United Water Restoration are honestly, amazing.
I had a problem with water in my basement at 8pm on a Monday night. I didn’t know who to call so I googled “emergency water Long Island”. I chose United Water Restoration while completely in a panic.
Within 65 minutes they were at the house. Evaluating, mitigating and assuring.
One of the guys named Will showed up like a man on a mission and I felt so comfortable - the rest was just totally being taken care of by Phil and Will and their crew. It was no small job.
Above and beyond all, such an HONEST and transparent company. Worked so well with insurance.
Phil definitely a man of his word and I can’t recommend them enough. I am very grateful for them. Very polite, clean, and smart!"
We’ve used United water twice now and both times they were professional, knowledgeable, and efficient! We had emergencies both times and Technicians showed up shortly after we called. They were very thorough in checking every possibility for what caused the water damage and polite and courteous.
At the risk of setting the bar too high, Phil, Victor and UWR are literally miracle workers sent by a higher power to solve problems and make things happen. I had a tree fall and crush my home on Christmas Eve. By sunset Christmas Day they were already making arrangements to start the job. From that moment until the end of the work 3 weeks later they were punctual, professional, and incredibly thorough. I can't recommend them enough and only hope that you don't find yourself in a situation where you need this squad of Supermen to show up and make a mess disappear.
We had a small fire happen in our bedroom closet. We called up UWRLI and they were so professional. They helped come in no time and took care of everything. They cleaned up , helped get the smell out and actually helped turned that space into something even better for us. So happy we were referred to them. Great people.
I don't think it could have come at a better time. I was literally on my way home when my husband called and said "honey I have some bad news, the pipe burst behind our wall." I was in traffic and I look over and there is United Water Restoration truck next to me. I quickly called the number and had them come right away. It was meant to be. They came and took care of the problem. They were quick , not messy, reliable and professional through out. It was a sign that they were next to me in traffic! I am so thankful for their services.
We recently moved into a home that was occupied by a heavy smoker. We wanted to make sure the home was deodorized and also sanitized. Jim and the guys at UWRLI were super-professional; they took us through all of the options for treatment, were extremely flexible with our move-in window, and did a completely bang-up job. They can take care of anything you need for cleanup, repair; anything you need to make your home more comfortable and livable. Thank you to everyone at United for being awesome!!!
Phil of United Water Restoration Group was so honest and professional! Greatly appreciated working with him after a flood in my basement!
They are so reliable !! We had water damage from the storm that passed in our basement. We called and within no time they were able to come to us and take care of everything. They were able to fix the damaged floors and our burst pipes. They did such an amazing job cleaning up and not making a bigger mess. Super friendly and professional.
We had United Restoration of Long Island come into the city and do a great sanitizing cleaning with fog treatment for our 5 floors. We needed them the next day and they made it happen! Highly recommend this company!
WOW what can I say. They handle everything in a professional manner. They do an outstanding job and are extremely clean. They come on time and they even follow up with you. Outstanding services. I highly recommend them.
Recently bought a home and we had a pipe burst. A friend recommended UWRLI to us and said they will come and take care of everything. They were very responsive and professional. They took care of everything and left no mess.
I can't even begin to express how pleased I am with the team at UWR Long Island. Everything was handled beyond smoothly. They're clean, friendly and the follow up is amazing. While I hope I never have water or mold issues again, of course if I did or anyone needed a recommendation it would be with United Water Restoration Long Island.
After my pipe leaked behind my wall, my insurance company sent United Water Restoration to my home, and I am so glad that they did. I can't say enough good things about the work that they preformed, the attention to detail and most of all, not only their professionalism, but their respect to me and my home. They did not settle for "good enough", but insisted on leaving their machine in place for a few extra days to make sure that the wood was completely dry. I would not hesitate to give them a five star rating!!! Wonderful company, everyone from top to bottom was friendly and responsive. They followed up and always let me know when they would be coming. Can't praise them enough!!!! Thank you Jim, Victor, Will and your team, for being there for me.
"While in the process of selling our home, the buyers inspection revealed some mold in the Attic & crawl space.
Phil, the owner of this company came to evaluate the damage within 24 hours.
Phil worked within our budget to get the job done. He is honest, trustworthy, reliable & affordable. He completed the job quickly, our buyer was happy & we were able to proceed with the sale.
We highly recommend United Water Restoration."
United Water Restoration was phenomenal. When dealing with something so terrible , it’s comforting to have a team that is not only professional and fast, but compassionate. I will never be able to thank them for their expertise and patience during such a frustrating home issue. It was as stress free as I could hope in a time like that. I highly recommend them. Thanks again!!!!!!
United water restoration helped me when I had a plumbing issue in an upper bathroom that leaked into my kitchen. Their professionalism far exceeded my expectations. They were neat and clean and cleaned up the kitchen as though they were never there. I highly recommend using them for any future needs you may have.
Phil and entire team at United water restoration is just phenomenal. They are always very responsive and quality of work is excellent. An amazing professional crew and so fast at rectifying the problem. Highly recommend!
I can't say enough about Phil and his company! Phil is an expert and with key attention to detail. Services are reasonably priced, and he goes the extra mile navigating the insurance process with you.
Phil, Josh and the entire team were highly responsive and very resourceful in helping remediate a major fire at my residence. The quality of their work was excellent and they ensured my satisfaction with the remediation before closing out the project. I would highly recommend Phil and team to anyone looking for a responsible, reliable, efficient remediation team.
Phil was great. I was referred to them by a friend who has used their services before when sandy hit. We recently had a pipe burst in our basement. I called United and they came out to take care of the problem. Phil was professional and did a great job. I definitely will be referring them to others .
I worked for Phil and his team in the office in Islandia. By working in the office I was given an inside look on the way Phil ran his business and I can genuinely say that these are some of the most hard working, well meaning and kindest people that I have had the pleasure of working with. In an office full of men I was made to feel comfortable, welcomed and was happy to come into work everyday. I was also so impressed that Phil's main objective was not to make money but to treat his clients and employees with respect and to make sure he provided the best service possible. I can't recommend using Phil and his team more, being that they would be the first people I would call if I had an emergency in my home.
United Restoration van got here less than an hour after we called the company. I didn't know what to do when the ceiling was leaking down so they went up to the attic and said AC was clogged. The mess was cleaned up and they fixed the damages with construction too with insurance money! Great company for damage repairs. Highly recommend them.
I was so pleased with the service I received from United Water Restoration of Long Island. After a flood in my basement and feeling quite overwhelmed, the team of Will Santiago and Rob Eso came to my house, assessed the damage and got to work. They are two very professional and compassionate young men who walked me through the process and put my mind at ease throughout this challenging experience. I felt extremely comfortable with them in my home and would HIGHLY recommend their services.
I Recently had a Puff back in my home and was unsure of what to do and how to handle it. A friend told me about United Restoration of L.I. & how professional & punctual they were throughout her job process. So i decided to give them a call. Within 20min Phil and Josh showed up and walked me through exactly what needed to be done in order to get my house back to its original state. I didn't have to do anything. They spoke to my insurance provider and made sure that i was covered for this type of damage to my home. They also were able to get all of my clothes and bedding dry cleaned. Which was a huge plus , Seeing as how i have pets in the home. I couldn't say enough nice things about this company. If you want people to treat you like family then you call this company United Water restoration of L.I.
I definitely recommend the team at United Water Restoration. These guys did a great job removing mold from my basement. Everyone I interacted with was professional, pleasant and helpful. They answered all of my questions throughout the process and took pride in their work. I felt well taken care of.
Needed these guys to come out and help out in my basement. We had a small boiler leak in our utility closet which need to be fixed and due to that we had buckling floorboards. They came in no time and helped placed drying equipment to correct the issue. Great company and very affordable.
Awesome experience!!!!! ..Very professional team lead & crew from beginning to end. They were prompt & thorough with all aspects of service delivery. Water leak from second floor down to basement required moving furniture, demolition and cleanup. The crew was meticulously informative, neat, protective of surroundings and cautiously cleaned up. A pleasure to work with…I would highly recommend them in a heart beat!!!!
Found some mold growing pretty fast in our store storage area and united water restoration came out in no time and took care of the issue. Top quality work and friendly service.
Phil and his team did an amazing job at my house. They were very respectful and they did the job in a timely manner! Thank you guys for all your help!
United Water services was great! Had an emergency, called United they came that same night! Had a bad water leak! The owner Phil, took the time to explain what needed to be done and fixed the problem.. he was very responsive and patient and came back the next day to make sure everything was up and working! Will definitely recommend them and use them again! Thank you!
We experienced an unfortunate incident of water flooding our basement due to the recent heavy rains. We were fortunate, however, to be referred to United Water Restoration Group of Long island. From the immediate response to the efficiency of clean up & further recommendations, it was 5 stars all the way. The most positive & professional service we've received in a long time!!
Great emergency service company! Thank you Phil, will, and Robbie for the awesome quick clean up job!
The boys at United really got me out of a pickle my water heater busted flooded a good foot of water and my finished basement my wife and I were having a lot of anxiety over the damage they were very calming and very helpful to make sure my experience with my insurance company went smoothly and I was very appreciative of everything they did for us I would definitely use them again but hopefully I'll never have to see them again!
my summer ended with a leak in the upstairs AC drain line causing damage to walls, ceilings, floors in several rooms. what a disaster. their technicians strategically handled my belongings and worked from room to room until everything was dried properly. believe it or not, now that construction is done the place looks better than it did before the accident
I had a major water leak in my house due to a broken pipe in the bathroom. United Water Restoration group came and took care of the moisture and humidity and the cleaning up. They set up a few machines and let them run for a entire week and now there is no smell or anything. Good job and well done. I would definitely recommend this company.
Had some water damage and a friend recommended united water restoration to me. They were very quick with responding to my call and answering my questions..They came within one hour of my call.
They work very hard and fast. I would definitely recommend giving them a call and you won’t regret it
I had water damage in my attic from an HVAC issue. When we went up into the space we discovered a healthy amount of mold everywhere. I called United Water Restoration for a quote to perform remediation. Phil and his team responded very quickly to assess the situation. He reviewed the mold reports I had received and gave me a detailed description of what the job would entail along with a breakdown of equipment and processes. I hired them to do the work, aside from being very professional and punctual, he was able to provide all of the documentation I needed to submit to the insurance company and really went above and beyond to facilitate the repair and reconstruction of other issues that arose beyond the original scope of work. Home repair can be incredibly stressful, but Phil and his team were truly some of the best contractors I've ever worked with.
United Water was soooo professional and courteous to my self and my family. I was referred to them through my homeowners insurance as a result of Racoon damage to my attic space that affected my central system. They did a weeks worth of work in 2 days staying late to finish the job!!! It was hot and small up there but they worked tirelessly to finish and make sure all was safe for my self and my family!!!
Phil and his team did a fantastic job. Clean and reliable work!
"Very professional company ! They were extremely timely and the workers very knowledgeable and professional.
They did everything they said on time and all was good. The water damage was cleaned and dried out with tgeir machines in two days! Highly recommend them!
This group helped remove the mold that was growing up the walls in my basement after a disgustingly humid summer. Then they even found the leaky window causing the problem. A+
Amazing service. True professionals. Delivered what they promised. My basement is now complete again.
I just saw the reviews...There was one with one star with no explanation....There is no way in hell this company would deserve that. I had a flood in my basement and these guys came in first with a team to mitigate the initial damage(humidifiers, air filters, and assessment of damage to the property)...These guys did this politely and respectfully and were very thorough. They kept in touch regarding the process and other repairs(that another company was doing unrelated)to do rip out and then did a two day rip out job for all the damaged materials. The two guys that came worked incredibly hard, cleaned up completely, were as polite, friendly, and respectful as could be. I am 49 years old. Probably the best service(despite an awful situation) I have ever received.
My hot water heater blew out, leaving my basement (with tons of storage) completely flooded. Pete and Jovan made what could have been a horrible experience totally manageable. No one is ever excited to call a company to deal with a water damage in their home. That said, not only were they prompt and efficient in what they needed to do, they explained everything thoroughly and were simply a pleasure to work with. While I do hope that I never have to be a repeat customer, their professionalism would make me recommend them to anyone dealing with a similar circumstance. Thank you.
that could potentially include multiple paragraphs.